Help & Support

Welcome to TastySo Help Center. Find answers to common questions and get support for your orders.

Frequently Asked Questions

How do I place an order?

Download the TastySo app, browse restaurants, add items to your cart, and proceed to checkout. You can pay online or choose cash on delivery.

What payment methods do you accept?

We accept credit/debit cards, mobile banking (bKash, Nagad, Rocket), and cash on delivery.

How long does delivery take?

Delivery typically takes 30-45 minutes, depending on your location and restaurant preparation time. You can track your order in real-time through the app.

Can I cancel my order?

Yes, you can cancel your order before the restaurant starts preparing it. Go to "My Orders" and select "Cancel Order." Refunds will be processed within 5-7 business days.

What if my order is wrong or missing items?

Contact our customer support immediately at support@tastyso.com or call +880-XXX-XXXX. We'll resolve the issue and ensure you get what you ordered.

Still Need Help?

If you can't find the answer you're looking for, please contact our 24/7 customer support team at support@tastyso.com or call +880-XXX-XXXX.